If your address does not show a shipping option other than “Pickup at Skipstone” during checkout, please contact Skipstone at 707.433.9124 or email info@skipstonewines.com to coordinate delivery options for your wines.

We will ship your order as soon as the weather permits to ensure proper transit conditions and prevent damage to the wine or oil. Typically, this means that wine will only be shipped via UPS’s Summer Solutions (overnight shipping with ice packs) between the months of May and October, it will be held in our temperature-controlled warehouse until conditions improve. If you have elected to have your wine shipped at a future ship date, Skipstone will contact you one week prior to shipping to inform you that your wine will be delivered the following week.

You will always be sent tracking information upon pickup by UPS at our warehouse so you can stay up to date on the delivery progress of your wines. Someone 21 or older must be present at the time of delivery to sign for your order, so we strongly suggest always shipping to a business address to improve delivery success on the first attempt. UPS has exceptional new tools to help you with all of your deliveries, and a vast network of locations you can have wine held for you, and we recommend you create a UPS MyChoice account.

If your delivery fails 3 times, it will be held at the nearest UPS facility automatically for you to pick up within 7 days, after which it will be returned to Skipstone. You will be charged for any reshipping and return fees associated with your order, along with any requested redirect fees should you ask for a change in delivery address after your order has been picked up by UPS.